Homegate’s first AI-supported branding campaign shows the great potential of the technology

07.08.2023

Artificial intelligence is omnipresent in the public debate. But what about practical applications? Homegate used the technology for the first time and broke new ground in real estate marketing: For a branding campaign, all image material was created with “Midjourney”. The campaign, which could be seen on social media as well as on screens in the city of Zurich, showed surprising results and made it possible to gather extensive experience on the challenges and possibilities in dealing with AI-supported marketing

Homegate launched a technology-supported branding campaign in May 2023. The special feature of this campaign was the first-time use of exclusively AI-generated images, which were generated directly by the in-house marketing team using “Midjourney”, a generator tool based on artificial intelligence (AI). The resulting subjects were then played out via Homegate’s social media channels and on various digital screens in the city of Zurich. In designing the campaign, those responsible at Homegate drew inspiration from visual references and conducted intensive research into the “prompts” used. These are the written instructions to the AI on content, style and format, which are then converted into graphic subjects.

The carefully crafted prompts, refined over many iterations, summed up Homegate’s brand identity and the campaign’s theme of diverse and individual living solutions. These prompts read, for example, «photo of a friendly mid-aged lady in a bedroom, all in yellow, with plants, sunny –s 750 –q 2», which led to the desired result after several interactions and AI learning processes.

The challenge and opportunities of AI in marketing
Especially in the fast-paced world of marketing, AI can be a game changer when it comes to creativity. Because the new technology not only makes it possible to approach every idea without restrictions, it also makes the work more efficient, as it means that physical photo shoots are no longer necessary for every campaign. This not only saves time and resources, but also gives more freedom, and campaigns can be implemented faster.

In addition to these advantages of AI-supported marketing, various challenges remain, especially in the early days of new technologies, which require careful consideration. Particular attention should be paid to checking the generated images. On the one hand, in terms of compliance with the defined imagery of Homegate and the basic parameters required for the campaign, such as the resolution and format of the images. On the other hand, it is important to ensure realism in the depiction of people and animals in particular. This can be seen in one of the images generated at the beginning (left), in which the person shown has three feet, compared to the final image after several AI iterations and learning cycles (right):

Campaign goals exceeded
The new approach to campaign design has paid off for Homegate. The campaign exceeded expectations and targets in all areas, both in terms of supported (including top-of-mind) and unsupported brand awareness. In addition, Homegate’s latest campaign also demonstrated the potential of using technological innovations for effective marketing initiatives. The combination of AI-generated images and careful curation by in-house marketing experts led to the positive result.

Responsible at Homegate: Julia Forjan (Head of Consumer & Private Customer Marketing), Giacomo Iotti (Senior Performance Marketing Manager), Bojan Mijic (Performance Marketing Manager), Milica Sedlarevic (Performance Marketing Manager), Jelena Ristic (Graphic Design), Roger Tschallener (Head of Marketing Strategy & Branding).

Fabian Korn
Communications Manager Real Estate

[email protected]
+41 44 711 86 29

Marta Andreoni

Head of Design for Automotive

Introduce yourself and your role at SMG

I’m Marta Andreoni, Head of Design at SMG Automotive. I lead the design and UX writing team shaping AutoScout24 user experience. 

In my role, I wear many hats. My main focus is ensuring we stay true to our vision “simplifying people’s lives and connecting humans through innovative digital platforms” and our brand promise, “make it happen”. I challenge my team to think user-first, push for innovation, ease of use for our customers and make forward-thinking decisions, even within business and technological constraints.

 A big part of my role is supporting each designer’s growth, motivation, and career development. Through one-on-one coaching, mentoring, group work, and projects, I help my colleagues set and achieve their goals while fostering new learning opportunities.

What helps you feel empowered and confident in your role?

If I had to mention one thing I would say “being proactive” has been key to feeling more empowered. I enjoy solving problems, so when issues or opportunities arise, be it in the product, market or the team, I get curious and I proactively investigate the reasons and try to bring inputs to be discussed with others, this makes me feel I can be part of the process or solution and my point of view is going to be taken seriously. My optimism also plays a role, giving me confidence that even the most complex challenges can be solved. 

Besides, having trust from other managers and colleagues makes me feel in a safe environment where I can take ownership on topics I’m passionate about. 

What’s one thing SMG does well in fostering an inclusive workplace? What more can be done to amplify and support different perspectives in the workplace?

In my experience, we strive for balancing top-down and bottom-up inputs, ensuring employees can influence product directions, processes, and culture. People are approachable, and our strong feedback culture helps voices be heard. Across SMG, initiatives like regular People & Culture Surveys, topic guilds, and events in our locations across the world foster open exchange and mutual learning.

That said, I’ve noticed that quieter voices sometimes get less space, or interacting with top management can feel intimidating, especially when giving critical feedback. To make participation more inclusive, we could apply more facilitation and group work techniques like structured turn-taking, written input, and smaller group discussions – ensuring everyone, regardless of confidence level, seniority or personality, feels comfortable contributing. 

Design is often about seeing the world differently. How do unique perspectives contribute to more innovative, inclusive, or impactful design?

Design is about understanding diverse user personas and perspectives to create solutions that truly meet their needs or create new opportunities. I believe in the power of collaboration to shape user experiences – bringing together different disciplines, backgrounds, and lived experiences helps challenge assumptions, uncover blind spots, and drive more inclusive, innovative, and impactful solutions.

Looking back on your career, what’s one lesson or piece of advice you wish you had known earlier as a leader in design?

There are three things no one really prepares you for as a design leader: dealing with constant change, facing failure and handling emotions at work. These topics aren’t talked about much until you face them. I was lucky to learn from others’ experiences, but much of it came through my own.

One thing I wish I had understood earlier is the power of emotional intelligence, my job is no longer about the content and the design, it is about people. Self-awareness, not just of your own emotions, but also how others feel and react, can be the difference between conflict and harmony, frustration and clarity. The more I grow as a leader and designer, the more I realise that design isn’t just about doing the design job, delivering solutions on the market: it’s about navigating people, their emotions, and making change more acceptable and transforming issues into opportunities, both within the organisation and through great products.

 

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