SMG’s CISO wins Cybersecurity Excellence Award

27.11.2024

SMG Swiss Marketplace Group proudly announces that its Chief Information Security Officer (CISO), Mostafa Hassanin, has been awarded the Cybersecurity Excellence Award at the Global Cyber Conference 2024, held on 26 November in Zurich. The award recognises the contributions of Hassanin and his team to strengthening cybersecurity in Switzerland’s digital economy and highlights SMG’s strategic investments in advanced security measures.

The Global Cyber Conference, a leading international event in this field, brings together senior cybersecurity stakeholders, public authorities, and academics to network, share insights, and strengthen cyber resilience. During the Swiss CISO Awards ceremony, presented by EY and the Swiss Cyber Institute, Mostafa Hassanin, Chief Information Security Officer (CISO) at SMG, was honoured with the Cybersecurity Excellence Award. This recognition underscores the efforts of Hassanin and his team in safeguarding Switzerland’s popular online marketplaces and advancing cybersecurity best practices.

Pioneering cybersecurity initiatives
Under Hassanin’s leadership since 2022, SMG has made significant strides in cybersecurity, investing a mid-range single-digit million amount annually. With his 12-member team, Hassanin has implemented advanced solutions and bolstered protections across SMG’s diverse platforms. Key initiatives include:

  • State of the art digital identity solutions: Advanced login systems with adaptive Multi-Factor Authentication (MFA), including smart push notifications and passwordless login features, which are unique in this form on online marketplaces in Switzerland and across Europe.
  • Cybersecurity awareness campaigns: Through external and internal campaigns, SMG actively promotes a culture of security and social responsibility, making cybersecurity accessible and understandable.
  • Ricardo MoneyGuard: A trusted payment solution that ensures safe transactions for both buyers and sellers.
  • Participation in global standards: As a member of the FIDO Alliance, SMG contributes to worldwide security standards, demonstrating its dedication to actively shaping the future of digital security.
  • Collaboration with authorities: Cooperation with law enforcement agencies to disrupt cybercrime in Switzerland, including research and preventive work with the Swiss Crime Prevention initiative, which helps raise awareness and combat cybercrime effectively.

These examples reflect SMG’s commitment to maintaining customer trust, safeguarding infrastructure and data, and ensuring a secure experience for millions of users.

“I am truly honoured to receive this award, which reflects the dedication of the entire team,” said Mostafa Hassanin. “Our recent achievements, especially with Ricardo and Homegate, have demonstrated how investing in cybersecurity can make our online marketplaces safer and more trusted for everyone.”

Cybersecurity as a pillar of SMG’s sustainability strategy
As part of SMG’s sustainability strategy, cybersecurity plays an important role in fostering trust and safety in the digital ecosystem. Recognised as one of the four strategic key pillars, these efforts are integral to ensuring long-term resilience and responsibility. Together with Hassanin and his team, SMG will continue to invest heavily in cybersecurity, with a roadmap of future initiatives aimed at raising the bar even higher. More information about the sustainability strategy and its initiatives can be found on the website: www.swissmarketplace.group/esg/manifesto

About Mostafa Hassanin
With over a decade of experience in information and cybersecurity across banking, finance, and online marketplaces, Mostafa Hassanin has significantly influenced Switzerland’s digital security landscape. His contributions include developing security strategies for leading Swiss brands, authoring industry standards for the financial sector, and leading SMG’s efforts to protect its platforms and customers. In addition to his professional role, Hassanin serves as an ICT expert for the Canton of Zug, is a member of the Cybersecurity Committee of digitalswitzerland, and sits on the Advisory Board of InfoSec Global. He holds a BSc in Computer Science (Loughborough), an MSc in Software and Systems Security (Oxford), and an Executive MBA (INSEAD).

Roswitha Brunner
Head Corporate Communication & Public Affairs

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+41 76 577 15 29

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Image copyright: Swiss Cyber Institute / Global Cyber Conference

Marta Andreoni

Head of Design for Automotive

Introduce yourself and your role at SMG

I’m Marta Andreoni, Head of Design at SMG Automotive. I lead the design and UX writing team shaping AutoScout24 user experience. 

In my role, I wear many hats. My main focus is ensuring we stay true to our vision “simplifying people’s lives and connecting humans through innovative digital platforms” and our brand promise, “make it happen”. I challenge my team to think user-first, push for innovation, ease of use for our customers and make forward-thinking decisions, even within business and technological constraints.

 A big part of my role is supporting each designer’s growth, motivation, and career development. Through one-on-one coaching, mentoring, group work, and projects, I help my colleagues set and achieve their goals while fostering new learning opportunities.

What helps you feel empowered and confident in your role?

If I had to mention one thing I would say “being proactive” has been key to feeling more empowered. I enjoy solving problems, so when issues or opportunities arise, be it in the product, market or the team, I get curious and I proactively investigate the reasons and try to bring inputs to be discussed with others, this makes me feel I can be part of the process or solution and my point of view is going to be taken seriously. My optimism also plays a role, giving me confidence that even the most complex challenges can be solved. 

Besides, having trust from other managers and colleagues makes me feel in a safe environment where I can take ownership on topics I’m passionate about. 

What’s one thing SMG does well in fostering an inclusive workplace? What more can be done to amplify and support different perspectives in the workplace?

In my experience, we strive for balancing top-down and bottom-up inputs, ensuring employees can influence product directions, processes, and culture. People are approachable, and our strong feedback culture helps voices be heard. Across SMG, initiatives like regular People & Culture Surveys, topic guilds, and events in our locations across the world foster open exchange and mutual learning.

That said, I’ve noticed that quieter voices sometimes get less space, or interacting with top management can feel intimidating, especially when giving critical feedback. To make participation more inclusive, we could apply more facilitation and group work techniques like structured turn-taking, written input, and smaller group discussions – ensuring everyone, regardless of confidence level, seniority or personality, feels comfortable contributing. 

Design is often about seeing the world differently. How do unique perspectives contribute to more innovative, inclusive, or impactful design?

Design is about understanding diverse user personas and perspectives to create solutions that truly meet their needs or create new opportunities. I believe in the power of collaboration to shape user experiences – bringing together different disciplines, backgrounds, and lived experiences helps challenge assumptions, uncover blind spots, and drive more inclusive, innovative, and impactful solutions.

Looking back on your career, what’s one lesson or piece of advice you wish you had known earlier as a leader in design?

There are three things no one really prepares you for as a design leader: dealing with constant change, facing failure and handling emotions at work. These topics aren’t talked about much until you face them. I was lucky to learn from others’ experiences, but much of it came through my own.

One thing I wish I had understood earlier is the power of emotional intelligence, my job is no longer about the content and the design, it is about people. Self-awareness, not just of your own emotions, but also how others feel and react, can be the difference between conflict and harmony, frustration and clarity. The more I grow as a leader and designer, the more I realise that design isn’t just about doing the design job, delivering solutions on the market: it’s about navigating people, their emotions, and making change more acceptable and transforming issues into opportunities, both within the organisation and through great products.

 

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