Double victory for FinanceScout24: the Swiss Institute for Quality Testing (SIQT) has once again named the established private loan broker as the industry winner for value for money and customer satisfaction this year.
As part of the independent ‘Swiss Industry Monitor 2023’ study by the Swiss Institute for Quality Testing (SIQT), FinanceScout24 was crowned the winner in the value for money category in the private loan broker sector for the third time in a row. The insurance and finance platform also retained the number one spot in the customer satisfaction category, once more securing first place among all private loan brokers. In 2023, FinanceScout24 received the following awards:
- Industry Champion: first place for value for money in the private loan broker sector
- Industry Champion: first place for customer satisfaction in the private loan broker sector
Top scores in the SIQT study highlight customer commitment
Jochen Pernegger, Managing Director of FinanceScout24, is proud to have once again been ranked first in the SIQT study. ‘The awards for our outstanding value for money and excellent customer satisfaction are a perfect reflection of the FinanceScout24 team’s ongoing commitment. Customer satisfaction is always our top priority. These fresh SIQT awards motivate us to maintain and continuously improve our high consulting standards. Our vision is unchanged: we aim to continue to provide our customers with a transparent overview of the best loans and car insurance available on the market, as well as exclusive offers and the option of concluding agreements without delay.’
About the Swiss Industry Monitor 2023
The Swiss Industry Monitor 2023 is one of the largest national rankings for customer satisfaction, customer service and value for money. In 2023, this customer survey was carried out across all industries and included over 190,000 customer ratings for a total of 1,575 companies from 151 sectors.
The independent Swiss Institute for Quality Testing (SIQT) conducts empirical and objective tests to determine the level of customer focus for the company concerned. It examines everything from product range, transparency, quality of service and advice, to prices and specific product features. The aim is to provide guidance for consumers, thereby making it easier for them to choose a supplier.
Over the last four years, FinanceScout24 has established itself as one of the most popular comparison portals in the insurance and finance sector, thanks to its product range and professional, independent advice. Since the SMG Swiss Marketplace Group was founded in November 2021, FinanceScout24 has been undertaking pioneering work in conjunction with other Swiss online marketplaces.