Joël Bühler, Head of Marketing Intelligence & Technology at SMG Swiss Marketplace Group, gives us an insight into Marketing Mix Modelling, why Lego helps to understand it, and how it is applied at SMG.
MMM is often an application of time series regression models, usually with two specific characteristics: First, you try to account for a time-lagged effect: This is because we expect marketing expenditures to influence consumers’ decisions at a future point in time. Secondly, we transform marketing expenditures or contacts, which are an important input to the model, to account for the effect of diminishing marginal utility.
The Lego Principle
We use a Structural Time Series Model as the basis for MMM at SMG. Many of these “time series” share common features, such as a general upward or downward trend, repeating patterns, or sudden increases or decreases. Structural approaches to time series explicitly account for these features by representing an observed time series as a combination of components.
Thus, in these models, decomposition into individual, interpretable components (such as trend and seasonality) is central. The analogy to Lego building blocks is, therefore, quite obvious. But what exactly are these components?
The 4 Building Blocks
- Trend – This component is closely related to brand equity or the factors that contribute to the continuous strengthening or weakening of the company’s success.
- Seasonality – These are influences that depend on the weekly or annual calendar. An example is the well-known “summer slump”, or the different user behaviour during the week vs the weekend.
- External and internal factors – Unlike seasonality, this component is less predictable and not periodic. This includes, for example, whether the weather has been good or bad, competitors have launched a new campaign, or significant product changes have been made.
- Marketing spend – Probably the most interesting component. More specifically, this is about the effect of marketing spend, as this is quantified in the metric of the defined KPI.
However, which factors should finally be part of the model depends on the target. Only strongly delayed effects are difficult to quantify. Example: If a user decides to use a product today because of an ad, that user may generate constant value over the next 2 years. To map this value in MMM and attribute it to marketing activities is extremely difficult.
Marketing Mix Modelling at SMG
For those who want to know more:
Broadbent, S. (1979). One way TV advertisements work. Journal of the Market Research Society, 21(3), 139-166.
Liu, Y., Laguna, J., Wright, M., & He, H. (2014). Media mix modeling–A Monte Carlo simulation study. Journal of Marketing Analytics, 2(3), 173-186.
Taylor, S. J., & Letham, B. (2018). Forecasting at Scale. The American Statistician, 72(1), 37-45.
Jin, Y., Wang, Y., Sun, Y., Chan, D., & Koehler, J. (2017). Bayesian methods for media mix modeling with carryover and shape effects. https://research.google/pubs/pub46001.pdf